Frequently asked questions (FAQ)

Frequently asked questions (FAQ)

1. How do I place an order? Ordering from Pure Vitality is simple! Just browse our selection of products, add your desired items to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information, and your order will be on its way to you.

2. What payment methods do gyou accept? We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.

3. How can I track my order? Once your order has been shipped, you will receive a confirmation email with tracking information. Simply click on the tracking link provided to monitor the status and location of your package.

4. What is your return policy? We want you to be completely satisfied with your purchase from Pure Vitality. If for any reason you are not happy with your order, please contact us within 30 days of receipt to arrange for a return or exchange. Please note that certain items may be subject to specific return conditions.

5. How can I contact customer support? If you have any questions, concerns, or feedback, our friendly customer support team is here to help! You can reach us via email at support@purevitality.com or through our contact form on the website. We strive to respond to all inquiries promptly and provide you with the assistance you need.

6. Can I sign up for your newsletter? Absolutely! Stay up to date with the latest news, promotions, and wellness tips by signing up for our newsletter. Simply enter your email address in the subscription box located on our website, and you'll be added to our mailing list.